We Are Here To Assist!

All orders are shipped via Australia Post. Standard delivery times vary, but we aim to get your socks to you as soon as possible:

• Standard or Express options available at checkout
  
• 4–10 business days after dispatch
  
• 6–10 business days after dispatch
  

Need them faster? Choose Express Shipping at checkout and we’ll get them on the move, pronto.

For the latest delivery updates in your area, check Australia Post’s service updates here.

Once your order ships, we’ll send you an email with a tracking link. You can use it to follow your socks' journey via Australia Post.

If it’s taking longer than expected, check for any delivery delays in your area here.

First, check your inbox, once your order is dispatched, we’ll email you tracking info. If you haven’t received this yet, it likely means we’re still preparing your order. During busy periods, dispatch may take a few extra days.

Some products may also have a delayed dispatch, you’ll find this noted on the product page.

Still waiting? You can check for delivery delays here.

And if you're still unsure, don’t get your socks in a twist get in touch with our team and we’ll help you out.

Absolutely, we want the whole world wearing Swanky Socks. If there are no postal restrictions in your country, we’ll get them to you.

If you’re unsure about delivery to your location, get in touch with our team and we’ll be happy to help.

We offer free standard shipping on all orders over AU$100

For everything else:

• Australia $7.99
  
• New Zealand $9.45
  
• Uk and Ireland $10.20
  

Need your socks sooner? Express shipping is available at checkout, rates are calculated based on your location.

We aim to dispatch all orders within 2 business days, so there’s a short window to make changes.

If you catch us in time, we’ll do our best to update your order before it ships. If it’s already on its way, you’ll need to go through our returns process.

Need help? Contact our team ASAP and we’ll see what we can do.

We stand by our quality with a 100% satisfaction guarantee for your first pair. If your order arrives damaged or incorrect, don’t worry, we’ll make it right.

Just head to our returns policy for next steps, or contact our team and we’ll sort it out quickly.

You’ll receive a confirmation email as soon as your order is placed — and another with tracking details once it’s on the way.

If you haven’t seen anything yet, check your spam or junk folders just in case. Still no luck? Shoot us an email at hello@swankysocks.com and we’ll get it sorted.

We move fast, but if you email us at hello@swankysocks.com before your order is processed, we’ll do our best to cancel it.

If it’s already been dispatched, you’ll need to go through our returns policy.

We accept most international currencies. You can view prices in your local currency using the currency converter at the top right corner of our website.

Please note: final charges may vary slightly depending on your bank or card provider’s conversion rates or international fees.

We’re confident you’ll love your socks — but if you don’t, we’ve got you covered with our 100% satisfaction guarantee.

If your first pair from swankysocks.com isn’t what you expected, we’ll give you a full refund (excluding shipping).

Here’s how it works:

1. hello@swankysocks.com within 21 days of purchase
2. Include a photo of the socks, your order number, name, and reason for return
3. Once approved, send the socks back to us
4. We’ll process your refund as soon as they arrive

Note: This guarantee applies only to your first pair purchased through our website.

Yes, customers are responsible for the cost of return shipping, unless the item is damaged or incorrect.

Our satisfaction guarantee covers your first pair, even if you’ve worn them. For all other returns, socks must be unworn, unwashed, and in original packaging.

Once we receive your returned item, refunds are processed within 3–5 business days. It may take a little longer for the funds to appear in your account, depending on your payment provider.

We’re so sorry! Please email hello@swankysocks.com with your order number and a photo, and we’ll make it right ASAP.

We love offering great deals whenever we can! Here are a few important things to keep in mind during any campaign or promotion:

• Campaigns are valid only for the specified time period, no early or late use.
• Discounts do not apply to limited edition products or already discounted items.
• Discounts will either be applied automatically at checkout or require a coupon code.
• Shipping discounts do not apply to products involved in charitable campaigns.
• Always check the specific terms and conditions of each campaign before ordering, as they may vary